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Service

Summary Agent

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Creates a summary of the problem resolution and adds it to the work order or shares it with co-workers.

Business Challenge

  • Service notes are incomplete or unstructured
  • Manual documentation slows techs down
  • Leaders lack clean data for reporting/training

Agent Impact

  • Accurate, structured records in the service system
  • Less time spent on admin and note-taking
  • Better visibility into recurring issues and trends
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Aquant combines service domain expertise with total flexibility, adapting to your people, processes, and equipment to deliver expert results across your entire operation.