Service
Parts Agent
Pulls data from ERP and parts catalogs to recommend compatible parts, including availability and pricing details.
Business Challenge
- High volume of wrong or incomplete parts orders
- Limited visibility into supersessions and compatibility
- Techs arrive onsite without required parts
Agent Impact
- Lower parts-related errors and returns
- More first-visit resolutions
- Better customer experience with the right part first
Other Agents
Dynamic PM Kits Agent
Uses service history to tailor PM kits, replacing only what’s needed instead of following a fixed parts list.
Knowledge Agent
Instantly delivers the most relevant information from your knowledge base.
Parts Agent
Recommends the right parts with compatibility, pricing, and availability details.
Troubleshooting Agent
Guides users through step-by-step fixes using data patterns and past service history.
Scale smarter service with Aquant.
Aquant combines service domain expertise with total flexibility, adapting to your people, processes, and equipment to deliver expert results across your entire operation.
