Why we built Aquant
We built Aquant to help teams narrow the growing skills gap and turn the service department into a profit center
In 2016, Shahar Chen and Assaf Melochna saw a major challenge in the industry: a growing skills gap was making it harder for teams to deliver fast, effective service. At the same time, companies were sitting on huge amounts of valuable data, but had no easy way to use it to make service more efficient.
As the industry evolved, a new challenge emerged. IT leaders faced pressure to deploy AI quickly, integrate it seamlessly across fragmented ecosystems, and deliver value without adding friction or complexity.
Aquant’s agentic and conversational AI platform transforms data into practical insights, captures and scales expert knowledge, and makes AI deployment frictionless, all so every team member can make confident decisions, even in high-stakes situations.
No more guesswork. Get contextual step-step guidance, every time. Just ask Aquant.
AI built for the complexity of servicing physical products.
Aquant is trained on real-world service data, refined by subject matter experts, and continuously improved through hands-on use. It’s built to meet the needs of every role in the business, in every scenario, with precision and speed.
A decade of industry learning
Meet every customer where they are
End-to-end agentic platform
Continuous self-learning
Automatic learning from outcomes
Offline access with document prioritization
Built-in domain expertise with expert editing in
Recognition & awards
Scale smarter service with Aquant.
Aquant combines service domain expertise with total flexibility, adapting to your people, processes, and equipment to deliver expert results across your entire operation.
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