Usage & Analytics

Every AI-led interaction
tracked, scored, and reviewed

See how your AI agents are performing, and make them smarter with every review.

Monitor

Performance, at a glance

With Vision AI, customers point their phone at the product & get guided troubleshooting with on-screen annotations, backed by your service knowledge and institutional expertise.
Filter

Filter down to what matters

Search by agent, date range, sentiment, or caller. Find the handful of calls that went sideways last week, or pull every interaction from a specific number, without digging through a call log manually.
review

Every interaction,
one click away

Every call, web chat, and SMS conversation is logged with duration, status, and outcome. Play the recording, pull the transcript, or share a link, everything you need to review an interaction is right there.
Hands-free support: Repairs need both hands. Chatbots need one you can't spare.
No setup for end users: No login. Just dial to get real-time, step‑by‑step guidance.​
Smart escalation: Seamless handoff when human experts are needed.
learn

Turn reviews into smarter agents

Flag a call for review, leave feedback, or correct something the agent got wrong, right from the interaction itself. That feedback goes straight into the agent's knowledge, so the same mistake doesn't happen twice. Your team isn't just reviewing calls after the fact — they're actively teaching the agent.
Aquant web interface displaying search for 'Pump clogging' with results for Phoenix West Plant including first-time fix rate of 88% and MTBF of 74 days.

Purpose-built AI
for every service industry

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Industrial Equipment

Empowering equipment makers and service teams to boost uptime and efficiency.

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Telecommunications

Helping providers resolve subscriber issues faster and guide customers to self-service fixes.

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Home Appliance

Helping brands deflect service calls and walk customers through troubleshooting and repairs on their own.

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Food Equipment

Helping food & beverage OEMs and service teams ensure safe, reliable operations.

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Medical Devices

Helping medtech OEMs deliver top service, reduce risk, & improve patient outcomes.

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Automotive

Support drivers and service centers with vision-guided diagnostics and self-service resolution.

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2026 Field Service Benchmark Report

See where you stand across 15 field service benchmarks—and how top performers reduce cost, eliminate repeat work, and scale consistent outcomes.

See where you stand
2026 Field Service Benchmark Report

Bring Agentic AI to every corner of your business

Aquant turns institutional knowledge into specialized agents that empower every corner of the business.

Talk to our team