What's new
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Agentic AI platform
August 5, 2025

Aquant launches its Agentic AI Platform, enabling teams to create, integrate, and deploy custom AI agents tailored to their unique operations and challenges. Teams can:
- Use Aquant’s pre-built service agents, such as Troubleshooting, Knowledge Search, Parts Identification, IoT, Call Assist, and more, for immediate value.
- Build custom AI agents directly within Aquant, leveraging the company’s tools, data models, and deep service expertise.
- Bring their own internally developed agents and seamlessly integrate them into Aquant’s environment, combining proprietary innovations with Aquant’s service intelligence.
- Integrate Aquant’s agents into their existing AI ecosystem, ensuring flexibility and interoperability with other enterprise systems and tools.
AI in Offline Mode
April 22, 2025
No signal? No problem. Aquant’s AI still delivers.
- Use AI with zero signal: Get answers directly from your device, no cloud connection required
- Only the info you need: preloaded based on job history and equipment type
- Work fast and light: optimized for speed and automatically manages off-line storage
- Syncs automatically: automatically synchronizes off-line work
Call Assist
April 22, 2025
Real-time, scalable AI support, accessible by phone.
- Call to get help instantly: no app, login, or typing needed
- Talk through issues hands-free: ideal when wearing PPE or in tough environments
- Escalate to a human expert: Call Assist knows its limits and brings in help when needed
- Continuously improves: learns from every call to reduce future support demand