Channels

Access by
voice, web, mobile, offline & API

Omnichannel and offline-ready. Aquant provides fast, expert guidance on any device, ensuring consistent, high-quality customer experiences at scale.

Voice
Web
Mobile
Offline
API
Voice

Natural Conversations.
Instant Guidance

Roger, Aquant’s Voice AI, is your first line of support, built to take pressure off the help desk while giving customers and technicians critical info, fast.No screens or typing. Just call Roger.
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Roger briefs Customer
Hands-free support for technicians wearing PPE.​
No setup for end users: just dial to get real-time, step‑by‑step guidance.​
Smart escalation when human experts are needed, so nothing falls through the cracks.​
Web

Expert Help in
Your Browser

The experience feels like chatting with your best technician, embedded directly into your existing web workflows.​
From your customer portal to internal tools, users type natural questions and instantly get recommended fixes, parts, and documents, all grounded in your service history and knowledge.
Embed anywhere: customer self-service portals, technician dashboards, or dealer sites.​
Guided troubleshooting: clarifying questions lead users quickly to a first‑time fix.​
Consistent answers: every user sees the same, policy‑aligned recommendations.​
MOBILE

AI in Your Pocket

Aquant’s mobile experience gives technicians instant, on‑the‑go access to troubleshooting steps, checklists, and past cases, right from their phone or tablet.
Whether they’re on the shop floor or at a remote job site, they can ask questions in natural language and get precise, contextual answers in seconds.​
Designed for the field: fast, lightweight, and optimized for mobile workflows.​
Rich responses: parts picker, schematics, and checklists at the tap of a button.​
Connected to your stack: integrates with the tools and data technicians already use.
Offline

No Signal, No Slowdown

When connectivity drops, Aquant keeps working. AI in Offline Mode gives technicians access to all agents—even underground, offshore, or at the most remote job sites—so work never has to stop.
Key data and workflows are preloaded to the device, then sync automatically when the connection returns, delivering AI that works like a modern chat assistant with zero signal required.​
Full guidance, offline: troubleshooting help, checklists, and recommendations without a signal.
Smart preloading: only the most relevant data is stored, based on case history and equipment type.​
Automatic sync: work, notes, and updates push back to your systems as soon as you’re online.​
API

Integrate Aquant into your Existing Devices

Use Aquant’s API to embed Aquant into any device, delivering fast, accurate support wherever you need it, without changing your existing systems.
Flexible integration: Embed Aquant via API into your CRM, support portal, apps, and even connected devices/machine interfaces.
Keep your brand front and center: Deliver AI support fully inside your experiences with your branding, no third-party UI.
Complete control: Choose where Aquant appears and when it responds to match your workflows and customer journey.

Purpose-built AI
for every service industry

2026 Field Service Benchmark Report

See where you stand across 15 field service benchmarks—and how top performers reduce cost, eliminate repeat work, and scale consistent outcomes.

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2026 Field Service Benchmark Report

Bring Agentic AI to every corner of your business

Aquant turns institutional knowledge into specialized agents that empower every corner of the business.

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