Service
Knowledge Agent
Searches curated knowledge bases and documentation to instantly deliver precise, relevant answers to technicians and customers.
Business Challenge
- Techs waste time searching across multiple systems
- Answers vary by person or location
- Tribal knowledge isn’t captured or reused
- Knowledge base articles are outdated or poorly tagged
Agent Impact
- Faster time-to-answer for techs and customers
- Higher first-time-fix rates
- Knowledge is captured and reused org-wide
- Ensures consistent, verified knowledge delivery from a single trusted source
Other Agents
Dynamic PM Kits Agent
Uses service history to tailor PM kits, replacing only what’s needed instead of following a fixed parts list.
Knowledge Agent
Instantly delivers the most relevant information from your knowledge base.
Parts Agent
Recommends the right parts with compatibility, pricing, and availability details.
Troubleshooting Agent
Guides users through step-by-step fixes using data patterns and past service history.
Scale smarter service with Aquant.
Aquant combines service domain expertise with total flexibility, adapting to your people, processes, and equipment to deliver expert results across your entire operation.
