Knowledge Agent
Access by
Web
Mobile
Phone Call
Offline
Searches curated knowledge bases and documentation to instantly deliver precise, relevant answers to technicians and customers.
Business Challenge
- Techs waste time searching across multiple systems
- Answers vary by person or location
- Tribal knowledge isn’t captured or reused
- Knowledge base articles are outdated or poorly tagged
Agent Impact
- Faster time-to-answer for techs and customers
- Higher first-time-fix rates
- Knowledge is captured and reused org-wide
- Ensures consistent, verified knowledge delivery from a single trusted source
Easily connect to the tools your team already uses
Other Agents
Scale smarter service with Aquant.
Aquant combines service domain expertise with total flexibility, adapting to your people, processes, and equipment to deliver expert results across your entire operation.
