Troubleshooting Agent
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Analyzes data patterns, past service history, and similar issues to guide users through step-by-step resolutions.
Business Challenge
- New engineers lack experience with specific troubleshooting workflows
- CRM historical data is not leveraged and providing guidance to team
- Solutions aren’t standardized across regions or teams
Agent Impact
- Shorter onboarding time
- Increase historical knowledge on troubleshooting
- Decrease part costs
- Standardized troubleshooting paths reduce variance in fix rates
Easily connect to the tools your team already uses
Other Agents
Scale smarter service with Aquant.
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