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Voice of Customer Agent
Access by
Web
Mobile
Phone Call
Offline
Analyzes service tickets, technician notes, and call transcripts to uncover recurring pain points, sentiment, and feature feedback. Marketing and product teams can instantly see what customers are saying—and what matters most—without waiting for quarterly reports or manual analysis.
Business Challenge
- Marketing teams lack direct access to real customer sentiment
- Insights are buried in service data or anecdotal feedback
- Hard to prioritize messaging or content themes without proof
Agent Impact
- Surfaces authentic customer language and needs
- Guides campaign messaging with data-backed insights
- Strengthens alignment between marketing and product
Easily connect to the tools your team already uses
Other Agents
Skalieren Sie einen intelligenteren Service mit Aquant.
Aquant kombiniert Fachwissen im Servicebereich mit absoluter Flexibilität und passt sich an Ihre Mitarbeiter, Prozesse und Geräte an, um Expertenergebnisse in Ihrem gesamten Betrieb zu liefern.
