Interaction Flow Studio
Build the skills your AI uses and move between flows as the conversation demands.
AGENTENBIBLIOTHEK
Spezialisierte Agenten
AI-led support calls
Bewältigen Sie jede Herausforderung mit einem vereinheitlichten Team von Agenten, die dieselben Daten teilen. Setzen Sie die vorgefertigten Agenten von Aquant ein, erstellen Sie Ihre eigenen oder integrieren Sie vorhandene.
Built for oversight
at scale.
Your best agents stop working a queue and start managing an AI workforce. Watch every conversation live, coach the AI mid-call, and take over the moment a human is genuinely needed.
Monitor AI-led support calls from one place
See active calls, live agents, total talk time, and sentiment updates in real time. No digging through reports after the fact. If something's going sideways, you'll see it while it's still happening.
Listen, whisper, or take over
Drop into any call to listen in. Whisper guidance to the AI agent without the customer hearing. Or take the call over completely, if that's what the moment calls for.
Know exactly when you're needed
Get notified the moment a call needs a human, before it becomes a bigger issue. And when you step in, you're briefed on the full interaction already. No cold handoffs. No "can you repeat that?"
conversational ai
Everything you need to resolve
product support calls
Built for teams that support physical products.
Conversational AI
Multiply team capacity.
Elevate customer experience.
Speziell entwickelte KI für jede Dienstleistungsbranche every service industry
Industrielle Ausrüstung
Unterstützung von Geräteherstellern und Serviceteams bei der Steigerung der Verfügbarkeit und Effizienz.
Telecommunications
Helping providers resolve subscriber issues faster and guide customers to self-service fixes.
Home Appliance
Helping brands deflect service calls and walk customers through troubleshooting and repairs on their own.
Ausrüstung für Lebensmittel
Wir helfen Herstellern und Serviceteams der Lebensmittel- und Getränkeindustrie dabei, einen sicheren und zuverlässigen Betrieb zu gewährleisten.
Medizinische Geräte
Wir helfen Medizintechnik-OEMs dabei, erstklassigen Service zu bieten, Risiken zu reduzieren und die Behandlungsergebnisse zu verbessern.
Energy & Data Center
Support drivers and service centers with vision-guided diagnostics and self-service resolution.
Scale smarter customer service with Aquant.
Aquant transforms institutional knowledge into specialized AI agents that provide 24/7, omnichannel support, resolving more product issues without human intervention.
