KI für den Service gewerblicher Lebensmittel- und Getränkeanlagen

Lösen Sie Probleme schneller, reduzieren Sie Ausfallzeiten und bieten Sie konsistenten Service für jede Küche, Marke und jeden Standort.

Serviceherausforderungen, denen sich die Lebensmittelausrüstungsindustrie

Aquant AI hilft Serviceteams für Lebensmittelausrüstung dabei, wiederholte Besuche zu reduzieren, Techniker schneller einzubinden und überall einen konsistenten Service zu gewährleisten.

Hohe Wiederholungsbesuchsraten aufgrund falscher Diagnosen oder inkonsistentem Service

Fragmentierte Servicedaten nach Gerätetypen und Standorten

Die Fluktuation der Techniker führt zu Wissenslücken und schwankender Servicequalität

Muss Ausfallzeiten in Umgebungen mit hohem Kundenvolumen minimieren

Echte Ergebnisse
von führenden Lebensmittel- und Getränkeunternehmen

„Das Aquant-Tool ist in der Lage, die wichtigsten Informationen aus dem Arbeitsauftrag zu extrahieren, insbesondere die Kommentare des Technikers. Dies ist von entscheidender Bedeutung, da es einen klaren Überblick darüber bietet, was während eines Serviceeinsatzes tatsächlich getan wurde.“

Weltweite Getränkemarke
Direktor für den Service Operations in Nordamerika

Wie Aquant Dienstleister für Lebensmittelausrüstungen unterstützt

Reduzieren Sie wiederholte Servicebesuche

Rüste Teams aus, um Fehler beim ersten Mal zu beheben, selbst bei Geräten mit hoher Varianz und hohem Volumen.

Beschleunigen Sie das Onboarding von Technikern

Ermöglichen Sie neuen Mitarbeitern mithilfe von KI-gesteuerten Workflows Zugang zu Expertenwissen.

Standardisieren Sie die Servicequalität standortübergreifend

Sorgen Sie für eine gleichbleibende Leistung, unabhängig vom Techniker oder Gebiet.

Verbessern Sie die Verfügbarkeit Ihrer Geräte

Nutzen Sie prädiktive Serviceeinblicke, um häufig auftretende Fehlermuster proaktiv anzugehen.

Wenn dein gesamtes Team auftritt wie die besten 20% der Belegschaft, du kannst erreichen:

28%

Reduzierung der Servicekosten

4 x

Schnellere Lösungszeit

3 x

Weniger Besuche pro Asset pro Jahr

Der Benchmark-Hub für den Außendienst

Erstklassige Serviceteams erreichen eine um 39% schnellere Lösungszeit, wenn sie KI-gestützte Lösungen wie Agentic AI von Aquant verwenden.

39%

Schnellere Lösungszeit

Skalieren Sie mit Aquant einen intelligenteren Service auf Ihre Weise.

Im Gegensatz zu generischen KI-Tools kombiniert Aquant Fachwissen im Servicebereich mit absoluter Flexibilität und passt sich an Ihre Mitarbeiter, Prozesse und Geräte an, um Expertenergebnisse in Ihrem gesamten Betrieb zu liefern.

Die höchsten Vertrauens- und Sicherheitsstandards

FAQ

Die agentische KI-Plattform, die für Ihr gesamtes Serviceteam entwickelt wurde

What can Aquant do to help me in the field?

Aquant gives you step-by-step troubleshooting guidance, relevant repair history, and access to manuals and schematics, all tailored to the asset you’re working on. You ask a question, and it helps you get to the root cause of the issue, fast.

Do I have to use a mobile app?

No. If your hands are full, you can just call in. Aquant offers a voice-enabled assistant that understands your service questions and responds with conversational, guided instructions to solve problems fast.

Does Aquant work if I don’t know the exact problem yet?

Yes. Aquant can help you ask better questions. It suggests clarifying questions based on past cases to guide you toward the root cause, even when the issue isn’t obvious.

How does Aquant help technical support teams?

It understands complex service questions and gives you instant access to verified answers, troubleshooting steps, and relevant case history without having to search through long documents or past tickets.

Can it help new or less experienced team members?

Absolutely. Aquant levels the playing field by surfacing expert knowledge and guiding less experienced agents through the same process a senior expert would take without rigid scripts.

How does Aquant know what answer to give?

Behind the scenes, Aquant analyzes your question for intent and selects the most relevant AI agent, like suggesting parts, identifying error codes, or pulling up similar past cases.

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Can we benchmark our performance with Aquant AI?

Yes. Aquant benchmarks your teams, regions, and individuals against internal best performers and against industry peers where relevant, helping you identify outliers and best practices.

What types of data or dashboards does it provide?

You get:

  • Technician and team scorecards
  • Product and asset performance insights
  • Parts usage trends
  • Cost leakage analysis
  • Upskilling opportunity reports
How does Aquant ensure compliance in regulated industries like med tech?

All AI outputs are auditable and explainable. You can trace any recommendation back to the source, and apply strict guardrails to ensure compliance with internal and industry standards.

How fast can we expect results?

Most teams see measurable improvements in KPIs like first-time fix rate, mean time to resolution, and customer satisfaction within weeks of go-live.

What is Aquant AI for Service Leaders?

AI for Service Leaders is Aquant’s analytics engine that transforms your service data into clear, actionable intelligence. It highlights where you’re leaking efficiency, which teams or regions need upskilling, and which products are driving cost.

Can we customize Aquant for our products and teams?

Yes. Aquant is fully configurable by product line, region, technician level, and more. It adapts to your workflows rather than forcing you into a template.

Can we benchmark our performance with Aquant AI?

Yes. Aquant benchmarks your teams, regions, and individuals against internal best performers and against industry peers where relevant, helping you identify outliers and best practices.

What types of data or dashboards does it provide?

You get:

  • Technician and team scorecards
  • Product and asset performance insights
  • Parts usage trends
  • Cost leakage analysis
  • Upskilling opportunity reports
How does Aquant ensure compliance in regulated industries like med tech?

All AI outputs are auditable and explainable. You can trace any recommendation back to the source, and apply strict guardrails to ensure compliance with internal and industry standards.

How fast can we expect results?

Most teams see measurable improvements in KPIs like first-time fix rate, mean time to resolution, and customer satisfaction within weeks of go-live.

What is Aquant AI for Service Leaders?

AI for Service Leaders is Aquant’s analytics engine that transforms your service data into clear, actionable intelligence. It highlights where you’re leaking efficiency, which teams or regions need upskilling, and which products are driving cost.

Can we customize Aquant for our products and teams?

Yes. Aquant is fully configurable by product line, region, technician level, and more. It adapts to your workflows rather than forcing you into a template.

What can Aquant do to help me in the field?

Aquant gives you step-by-step troubleshooting guidance, relevant repair history, and access to manuals and schematics, all tailored to the asset you’re working on. You ask a question, and it helps you get to the root cause of the issue, fast.

How does Aquant help technical support teams?

It understands complex service questions and gives you instant access to verified answers, troubleshooting steps, and relevant case history without having to search through long documents or past tickets.

Do I have to use a mobile app?

No. If your hands are full, you can just call in. Aquant offers a voice-enabled assistant that understands your service questions and responds with conversational, guided instructions to solve problems fast.

Can it help new or less experienced team members?

Absolutely. Aquant levels the playing field by surfacing expert knowledge and guiding less experienced agents through the same process a senior expert would take without rigid scripts.

How does Aquant know what answer to give?

Behind the scenes, Aquant analyzes your question for intent and selects the most relevant AI agent, like suggesting parts, identifying error codes, or pulling up similar past cases.

Does Aquant work if I don’t know the exact problem yet?

Yes. Aquant can help you ask better questions. It suggests clarifying questions based on past cases to guide you toward the root cause, even when the issue isn’t obvious.

Haben Sie noch Fragen?

Nehmen Sie Kontakt mit uns auf und wir helfen Ihnen, eine Antwort zu finden