AGENTENBIBLIOTHEK

Spezialisierte Agenten
tracked, scored, and reviewed

Bewältigen Sie jede Herausforderung mit einem vereinheitlichten Team von Agenten, die dieselben Daten teilen.
Setzen Sie die vorgefertigten Agenten von Aquant ein, erstellen Sie Ihre eigenen oder integrieren Sie vorhandene.

Monitor

Performance, at a glance

With Vision AI, customers point their phone at the product & get guided troubleshooting with on-screen annotations, backed by your service knowledge and institutional expertise.
Filter

Filter down to what matters

Search by agent, date range, sentiment, or caller. Find the handful of calls that went sideways last week, or pull every interaction from a specific number, without digging through a call log manually.
review

Every interaction,
one click away

Every call, web chat, and SMS conversation is logged with duration, status, and outcome. Play the recording, pull the transcript, or share a link, everything you need to review an interaction is right there.
Hands-free support: Repairs need both hands. Chatbots need one you can't spare.
No setup for end users: No login. Just dial to get real-time, step‑by‑step guidance.​
Smart escalation: Seamless handoff when human experts are needed.
learn

Turn reviews into smarter agents

Flag a call for review, leave feedback, or correct something the agent got wrong, right from the interaction itself. That feedback goes straight into the agent's knowledge, so the same mistake doesn't happen twice. Your team isn't just reviewing calls after the fact — they're actively teaching the agent.
Aquant web interface displaying search for 'Pump clogging' with results for Phoenix West Plant including first-time fix rate of 88% and MTBF of 74 days.

Speziell entwickelte KI
für jede Dienstleistungsbranchefor every service industry

robot arm icon

Industrielle Ausrüstung

Unterstützung von Geräteherstellern und Serviceteams bei der Steigerung der Verfügbarkeit und Effizienz.

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Telecommunications

Helping providers resolve subscriber issues faster and guide customers to self-service fixes.

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Home Appliance

Helping brands deflect service calls and walk customers through troubleshooting and repairs on their own.

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Ausrüstung für Lebensmittel

Wir helfen Herstellern und Serviceteams der Lebensmittel- und Getränkeindustrie dabei, einen sicheren und zuverlässigen Betrieb zu gewährleisten.

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Computer with pulse representing medical device icon.

Medizinische Geräte

Wir helfen Medizintechnik-OEMs dabei, erstklassigen Service zu bieten, Risiken zu reduzieren und die Behandlungsergebnisse zu verbessern.

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Automotive

Support drivers and service centers with vision-guided diagnostics and self-service resolution.

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Der Benchmark-Hub für den Außendienst

Erstklassige Serviceteams erreichen eine um 39% schnellere Lösungszeit, wenn sie KI-gestützte Lösungen wie Agentic AI von Aquant verwenden.

Schau, wo du stehst
2026 Field Service Benchmark Report

Bring Agentic AI to every corner of your business

Aquant turns institutional knowledge into specialized agents that empower every corner of the business.

Sprechen Sie mit unserem Team