Service
Knowledge Agent
Searches curated knowledge bases and documentation to instantly deliver precise, relevant answers to technicians and customers.
Business Challenge
- Techs waste time searching across multiple systems
- Answers vary by person or location
- Tribal knowledge isn’t captured or reused
- Knowledge base articles are outdated or poorly tagged
Agent Impact
- Faster time-to-answer for techs and customers
- Higher first-time-fix rates
- Knowledge is captured and reused org-wide
- Ensures consistent, verified knowledge delivery from a single trusted source
Other Agents
Dynamic PM Kits Agent
Uses service history to tailor PM kits, replacing only what’s needed instead of following a fixed parts list.
Knowledge Agent
Instantly delivers the most relevant information from your knowledge base.
Troubleshooting Agent
Guides users through step-by-step fixes using data patterns and past service history.
Skalieren Sie einen intelligenteren Service mit Aquant.
Aquant kombiniert Fachwissen im Servicebereich mit absoluter Flexibilität und passt sich an Ihre Mitarbeiter, Prozesse und Geräte an, um Expertenergebnisse in Ihrem gesamten Betrieb zu liefern.
