Knowledge Agent
Access by
Web
Mobile
Phone Call
Offline
Searches curated knowledge bases and documentation to instantly deliver precise, relevant answers to technicians and customers.
Business Challenge
- Techs waste time searching across multiple systems
- Answers vary by person or location
- Tribal knowledge isn’t captured or reused
- Knowledge base articles are outdated or poorly tagged
Agent Impact
- Faster time-to-answer for techs and customers
- Higher first-time-fix rates
- Knowledge is captured and reused org-wide
- Ensures consistent, verified knowledge delivery from a single trusted source
Easily connect to the tools your team already uses
Other Agents
Skalieren Sie einen intelligenteren Service mit Aquant.
Aquant kombiniert Fachwissen im Servicebereich mit absoluter Flexibilität und passt sich an Ihre Mitarbeiter, Prozesse und Geräte an, um Expertenergebnisse in Ihrem gesamten Betrieb zu liefern.
