Service

Parts Agent

Access by
Web
Mobile
Phone Call
Offline

Pulls data from ERP and parts catalogs to recommend compatible parts, including availability and pricing details.

Business Challenge

  • High volume of wrong or incomplete parts orders
  • Limited visibility into supersessions and compatibility
  • Techs arrive onsite without required parts

Agent Impact

  • Lower parts-related errors and returns
  • More first-visit resolutions
  • Better customer experience with the right part first
Easily connect to the tools your team already uses

Other Agents

Dynamic PM Kits Agent

Uses service history to tailor PM kits, replacing only what’s needed instead of following a fixed parts list.

Knowledge Agent

Instantly delivers the most relevant information from your knowledge base.

Parts Agent

Recommends the right parts with compatibility, pricing, and availability details.

Troubleshooting Agent

Guides users through step-by-step fixes using data patterns and past service history.

Skalieren Sie einen intelligenteren Service mit Aquant.

Aquant kombiniert Fachwissen im Servicebereich mit absoluter Flexibilität und passt sich an Ihre Mitarbeiter, Prozesse und Geräte an, um Expertenergebnisse in Ihrem gesamten Betrieb zu liefern.