Service

Supplier Defect Agent

Monitors recurring supplier issues and automatically notifies vendor management teams. Tracks defect trends, cost impact, and response timeliness to ensure quality standards are maintained.

Business Challenge

  • Defect data isn’t packaged for suppliers
  • Slow, manual escalation workflows
  • Limited ability to recover costs or drive supplier fixes

Agent Impact

  • Standardized defect packages sent to suppliers
  • Faster resolution and corrective actions
  • Better supplier accountability and cost recovery

Other Agents

Dynamic PM Kits Agent

Uses service history to tailor PM kits, replacing only what’s needed instead of following a fixed parts list.

Knowledge Agent

Instantly delivers the most relevant information from your knowledge base.

Troubleshooting Agent

Guides users through step-by-step fixes using data patterns and past service history.

Skalieren Sie einen intelligenteren Service mit Aquant.

Aquant kombiniert Fachwissen im Servicebereich mit absoluter Flexibilität und passt sich an Ihre Mitarbeiter, Prozesse und Geräte an, um Expertenergebnisse in Ihrem gesamten Betrieb zu liefern.