Service
Feature Adoption Agent
Aggregates telemetry and user feedback to measure adoption rates and satisfaction for each feature. Surfaces low-adoption, high cost features to guide roadmap reprioritization.
Business Challenge
- Low adoption of newly released features
- Product teams can’t see which segments are using what
- Hard to target enablement to customers at risk
Agent Impact
- Clear view of feature adoption by account and cohort
- Targeted outreach to improve activation
- Input for roadmap and pricing decisions
Other Agents
Dynamic PM Kits Agent
Uses service history to tailor PM kits, replacing only what’s needed instead of following a fixed parts list.
Knowledge Agent
Instantly delivers the most relevant information from your knowledge base.
Troubleshooting Agent
Guides users through step-by-step fixes using data patterns and past service history.
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