Service

Customer Intelligence Agent

Integrates service and CRM data to segment customers by asset age, service intensity, warranty status, and usage patterns. Marketing teams can target communications precisely—whether promoting upgrades, renewals, or preventive maintenance programs.

Business Challenge

  • Campaigns are too generic for diverse customer bases
  • Limited visibility into asset lifecycle or installed base
  • Missed opportunities for proactive  engagement

Agent Impact

  • Enables personalized, lifecycle-based marketing
  • Improves campaign targeting and conversion
  • Increases customer retention through timely outreach

Other Agents

Dynamic PM Kits Agent

Uses service history to tailor PM kits, replacing only what’s needed instead of following a fixed parts list.

Knowledge Agent

Instantly delivers the most relevant information from your knowledge base.

Troubleshooting Agent

Guides users through step-by-step fixes using data patterns and past service history.

Skalieren Sie einen intelligenteren Service mit Aquant.

Aquant kombiniert Fachwissen im Servicebereich mit absoluter Flexibilität und passt sich an Ihre Mitarbeiter, Prozesse und Geräte an, um Expertenergebnisse in Ihrem gesamten Betrieb zu liefern.