Service
Supplier Defect Agent
Monitors recurring supplier issues and automatically notifies vendor management teams. Tracks defect trends, cost impact, and response timeliness to ensure quality standards are maintained.
Business Challenge
- Defect data isn’t packaged for suppliers
- Slow, manual escalation workflows
- Limited ability to recover costs or drive supplier fixes
Agent Impact
- Standardized defect packages sent to suppliers
- Faster resolution and corrective actions
- Better supplier accountability and cost recovery
Other Agents
Dynamic PM Kits Agent
Uses service history to tailor PM kits, replacing only what’s needed instead of following a fixed parts list.
Knowledge Agent
Instantly delivers the most relevant information from your knowledge base.
Parts Agent
Recommends the right parts with compatibility, pricing, and availability details.
Troubleshooting Agent
Guides users through step-by-step fixes using data patterns and past service history.
Scale smarter service with Aquant.
Aquant combines service domain expertise with total flexibility, adapting to your people, processes, and equipment to deliver expert results across your entire operation.
