Service

Product Insights Agent

Collects data from Sales, Service, and Customers to identify recurring themes and improvement opportunities. Scores feedback by frequency, severity, and ARR impact to help inform the product roadmap.

Business Challenge

  • Feedback is fragmented across tickets, CS, and sales notes
  • PMs spend too much time manually categorizing themes
  • Hard to quantify impact by customer segment or ARR

Agent Impact

  • Consolidated view of product feedback by theme
  • Faster prioritization for roadmap decisions
  • Clear linkage between feedback and revenue impact

Other Agents

Dynamic PM Kits Agent

Uses service history to tailor PM kits, replacing only what’s needed instead of following a fixed parts list.

Knowledge Agent

Instantly delivers the most relevant information from your knowledge base.

Parts Agent

Recommends the right parts with compatibility, pricing, and availability details.

Troubleshooting Agent

Guides users through step-by-step fixes using data patterns and past service history.

Scale smarter service with Aquant.

Aquant combines service domain expertise with total flexibility, adapting to your people, processes, and equipment to deliver expert results across your entire operation.