Service

Machine Recommendation Agent

Matches customer requirements with machine specs, performance goals, and availability to identify the optimal configuration. Highlights trade-offs and explains the reasoning behind each recommendation.

Business Challenge

  • Reps struggle to match customer requirements to the right SKU/config
  • Over- or under-spec’ing increases cost and churn risk
  • Product teams field too many one-off sizing questions

Agent Impact

  • Higher fit between solution and customer need
  • Reduced rework and post-sale changes
  • Shorter quote-to-close cycles

Other Agents

Dynamic PM Kits Agent

Uses service history to tailor PM kits, replacing only what’s needed instead of following a fixed parts list.

Knowledge Agent

Instantly delivers the most relevant information from your knowledge base.

Parts Agent

Recommends the right parts with compatibility, pricing, and availability details.

Troubleshooting Agent

Guides users through step-by-step fixes using data patterns and past service history.

Scale smarter service with Aquant.

Aquant combines service domain expertise with total flexibility, adapting to your people, processes, and equipment to deliver expert results across your entire operation.