Service

Feature Adoption Agent

Aggregates telemetry and user feedback to measure adoption rates and satisfaction for each feature. Surfaces low-adoption, high cost features to guide roadmap reprioritization.

Business Challenge

  • Low adoption of newly released features
  • Product teams can’t see which segments are using what
  • Hard to target enablement to customers at risk

Agent Impact

  • Clear view of feature adoption by account and cohort
  • Targeted outreach to improve activation
  • Input for roadmap and pricing decisions

Other Agents

Dynamic PM Kits Agent

Uses service history to tailor PM kits, replacing only what’s needed instead of following a fixed parts list.

Knowledge Agent

Instantly delivers the most relevant information from your knowledge base.

Parts Agent

Recommends the right parts with compatibility, pricing, and availability details.

Troubleshooting Agent

Guides users through step-by-step fixes using data patterns and past service history.

Scale smarter service with Aquant.

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