Service
Feature Adoption Agent
Aggregates telemetry and user feedback to measure adoption rates and satisfaction for each feature. Surfaces low-adoption, high cost features to guide roadmap reprioritization.
Business Challenge
- Low adoption of newly released features
- Product teams can’t see which segments are using what
- Hard to target enablement to customers at risk
Agent Impact
- Clear view of feature adoption by account and cohort
- Targeted outreach to improve activation
- Input for roadmap and pricing decisions
Other Agents
Dynamic PM Kits Agent
Uses service history to tailor PM kits, replacing only what’s needed instead of following a fixed parts list.
Knowledge Agent
Instantly delivers the most relevant information from your knowledge base.
Parts Agent
Recommends the right parts with compatibility, pricing, and availability details.
Troubleshooting Agent
Guides users through step-by-step fixes using data patterns and past service history.
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