Service
Customer Intelligence Agent
Integrates service and CRM data to segment customers by asset age, service intensity, warranty status, and usage patterns. Marketing teams can target communications precisely—whether promoting upgrades, renewals, or preventive maintenance programs.
Business Challenge
- Campaigns are too generic for diverse customer bases
- Limited visibility into asset lifecycle or installed base
- Missed opportunities for proactive engagement
Agent Impact
- Enables personalized, lifecycle-based marketing
- Improves campaign targeting and conversion
- Increases customer retention through timely outreach
Other Agents
Dynamic PM Kits Agent
Uses service history to tailor PM kits, replacing only what’s needed instead of following a fixed parts list.
Knowledge Agent
Instantly delivers the most relevant information from your knowledge base.
Parts Agent
Recommends the right parts with compatibility, pricing, and availability details.
Troubleshooting Agent
Guides users through step-by-step fixes using data patterns and past service history.
Scale smarter service with Aquant.
Aquant combines service domain expertise with total flexibility, adapting to your people, processes, and equipment to deliver expert results across your entire operation.
