Analyze workforce performance, customer risk, & product quality trends.

Get everything from service performance overviews to tailored recommendations on where to focus your attention – all in one place.

Track service performance data across your org using Aquant’s field service reporting software – no lengthy data management required. Get tailored recommendations about what areas of focus will make the biggest impact on improving service delivery

Objectively understand technician performance to identify training needs

  • Review visit data & prevent customer escalations before they start
  • Understand product performance & zero in on cost drivers
  • With the help of generative AI, cut through the noise and prioritize the customers, teams, and products that need more attention and resources.

Powerful, easy to use, and ready from day one.

Connect your data sources to Service Insights for comprehensive field service reporting. No need for time-consuming, cross-functionally complicated internal builds that often end up deprioritized by internal BI teams.

Service Insights integrates directly with your CRM to seamlessly enhance your existing workflow – Leave the build to us and focus your energy on elevated service delivery.

With Service Insights, you can:

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    Predict service and customer needs with proactive answers to key business questions

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    Discover organizational truths via service data that is translated into clear themes and easy-to-understand stories about your business

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    Surface new opportunities and create data-driven plans


Service reporting software built for the world’s most service-oriented brands.

These Service Leaders are leveling up their management by leveling up their measurement.

"Service Insights is like a scoreboard where you’re able to reflect the performance of your team in real dollars as well as efficiency."

  • Pierre Malboeuf
  • Hologic

Check it out for yourself

Click the hotspots in the demo below to explore Service Insights

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