The talent gap is widening. Enabling every service team to solve problems efficiently without sacrificing quality of service is crucial for all service industries, including food equipment.
With Aquant’s Service Co-Pilot, you can expect significant improvements in your operations. Our tailored recommendations reduce service costs, improve First Time Fix Rates, streamline onboarding processes, and optimize your organization’s efficiency.
reduction in service costs
faster Resolution Time
less Visits Per Asset Per Year
With thousands of manuals and assets, diagnosing quickly and addressing issues firsthand is almost impossible. With Aquant Service Co-Pilot, you can make your manuals accessible and help your teams get to the core of each problem—regardless of the complexity or data quality issues.
With its intuitive interface, you can diagnose the problem in seconds, not hours, boosting your capacity to handle more requests.
With Service Co-Pilot, you can build and accelerate your service knowledge at scale. The proprietary tool allows you to effortlessly bring expert knowledge and combine it with existing service data. With a two-phased modeling approach, we reduce noise in data and bring ground truth to each solution. By ensuring that service teams have the right solutions at the right time, you can improve upskilling onboarding at scale while reducing training costs.
With out-of-the-box service–focused insights, you can align your initiative with KPIs and proactively monitor progress and business impact on your service business. We also share knowledge and best practices for each industry to ensure you are set for successful and unprecedented change.
Aquant Earns Most Promising Vendor Ranking in CB Insights’ Analysis of Agent Support Tools
Aquant Wins “2023 Technology Innovation Leadership Award” From Analyst Firm Frost & Sullivan
A Collaboration with AI in Business Podcast: AI Solutions for B2B Customer Experiences