Providing great service is hard. It requires a skilled workforce, ever-changing technology, a ton of institutional knowledge, and the ability to measure effectiveness. These requirements make good service expensive. But poor service is even more costly. It leads to sub-par customer experiences, higher service costs, and increased workforce turnover.

In 2016 Shahar Chen and Assaf Melochna founded Aquant to solve these longstanding service challenges. They gathered a team of data experts and service veterans to create the Service Co-Pilot software. Aquant’s platform is the next evolution in field service management software.

The AI-powered platform improves service outcomes while also decreasing the cost of service. Service Co-Pilot provides the right information at the right time, so service leaders, techs, and customer service reps can make accurate decisions with greater confidence.