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High-Tech Industry

Reduce resolution costs and drive a remote-first strategy.

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Get instant solutions anytime, anywhere—even remotely.

Aquant Service Co-Pilot empowers you to solve service challenges wherever you are, whenever they arise—reducing interruptions and keeping service costs low. By leveraging detailed insights from asset history and user interactions, it provides tailored recommendations that address each problem with precision and efficiency.

Transform data into trusted and personalized insights.

Our unique modeling approach maximizes the value of your manuals, work orders, technician notes, and more. By leveraging expert knowledge, we minimize historical data noise and provide accurate, actionable recommendations, turning your data into a powerful business asset.

Improve First-Time Fix Rates

Reduce Resolution Costs

Enhance decision-making for all users

When your entire team performs like the top 20% of the workforce, you can attain:

62%

decrease in parts usage

49%

reduction in service costs

68%

improvement in Remote Resolution Rate

Meet customer demand with a remote strategy.

Equip your service teams and customers with an AI-powered Service Co-Pilot to drastically reduce diagnostic time and enhance customer experience. Aquant Service Co-Pilot comprehends each unique case, asset, and persona, delivering tailored recommendations for your team and exceptional customer experiences.

Boost First Time Fix Rates and maximize uptime.

Service Co-Pilot leverages your unique assets, service data, and expert knowledge to provide timely, accurate recommendations. This ensures your team can tackle any service challenge efficiently, helping them achieve peak performance and maximize uptime.

Cut service costs by reducing parts usage.

Incorrect solutions can drive up expenses. Aquant Service Co-Pilot offers tailored recommendations based on case specifics, history, and costs, enabling your team to make informed decisions that cut service costs. Gain complete visibility into your cost centers and confidently steer your service strategy.

PRESS & NEWS

Aquant Earns Most Promising Vendor Ranking in CB Insights’ Analysis of Agent Support Tools

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PRESS & NEWS

Aquant Wins “2023 Technology Innovation Leadership Award” From Analyst Firm Frost & Sullivan

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NEW PODCAST

A Collaboration with AI in Business Podcast: AI Solutions for B2B Customer Experiences

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